BSM Contracts Privacy Policy
1. Introduction
Welcome to BSM Contracts Ltd (“we”, “our”, or “us”). We are committed to protecting the privacy of everyone who visits our website or interacts with our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following categories of personal data:
• Information You Provide Directly:
Name, phone number, email address, project details, and any information submitted through enquiry forms or when contacting us.
• Transactional Information:
Billing addresses, delivery details, and payment information (processed securely through third-party payment providers—we do not store card details).
• Technical Data:
IP address, device type, browser information, operating system, and other data collected automatically through cookies and analytics tools.
• Usage Data:
Pages viewed, time spent on pages, navigation patterns, and interactions with the website.
3. How We Use Your Information
We process your data for the following purposes:
To provide and improve our services.
To process enquiries, bookings, and transactions.
To communicate with you regarding your project or request.
To send marketing updates (only with your consent).
To maintain website performance and security.
To comply with legal and regulatory obligations.
To prevent fraud or misuse of our services.
4. Legal Basis for Processing
We rely on the following lawful bases:
Consent – when you actively agree to receive marketing or submit your details.
Contractual Necessity – to provide quotes, complete works, or fulfil agreements.
Legal Obligation – where processing is required by law.
Legitimate Interests – such as improving services, ensuring website security, or managing our business operations, provided these do not override your rights.
5. Sharing Your Information
We may share your data with:
Trusted service providers (e.g., hosting providers, payment processors, IT support, marketing tools).
Professional advisers (e.g., legal or accounting services).
Regulatory authorities where legally required.
Potential business successors in the event of a merger or acquisition.
We never sell or rent your personal data to third parties.
6. Data Retention
We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements. When no longer required, information is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data.
Correct inaccurate information.
Request deletion of your data (where applicable).
Restrict how your data is processed.
Object to processing based on legitimate interests or direct marketing.
Request data portability.
Withdraw consent at any time.
To exercise these rights, contact: office@bsmcontracts.com
8. Data Security
We use appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. While we take security seriously, no online system can be guaranteed 100% secure.
9. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analyse usage. You can accept, decline, or manage cookies through your browser settings.
For more details, please refer to our Cookie Policy.
10. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their policies.
11. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with the updated revision date. Please review this policy periodically.
12. Contact Us
For any questions about this Privacy Policy or your data:
Email: office@bsmcontracts.com
Address: 27 North Bridge St, Hawick, TD9 9BD
Phone: 0141 459 1295
13. Complaints
You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
Disclaimer of Liability
Use of the Website:
Any reliance on the information or materials provided on this website is at your own risk.
Damages:
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, including loss of data, business, or revenue.